Performance Ethics, Cultural Differences and Understanding Subjectivity of Emotions in Artificial Intelligence: A Systematic Review

Abstract

With a global increase in usage of artificial intelligence (AI) across all ages, with the help of literature reviews, the present study tries to understand the extent to which AI is capable to be ethical, understand cultural differences as well as subjective nature of emotions among individuals. The present study proposed certain research questions and tried to find out the extent to which the implications of AI is beneficial to individuals of all ages, be it schoolgoing children, employees and technologists. The findings of the present study revealed certain contradictory results. It was found that, irrespective of regular formulation of ethical guidelines, it is an everyday challenge to prevent data hacks and cyber crimes. Further, the applications like learning languages are not culture- friendly and it is still difficult for AI to replicate emotions completely due to the subjectivity. The results of the present study reflects benefits of AI towards contribution of development of children since childhood to old age, but it also highlights the threats that are being posed by the AI applications. It also implies that the IT industry should develop AI applications in consonant with the cultural context. It also concludes that though humans’ emotions are being influenced by the applications, attempts should be made that AI has a positive impact on human emotions